Merchandising
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muscle-bound Mustang, to the degree of hardness
of the strap, through to the engraving on the back
of the case. This is absolute precision work that is
only possible because we bundle the knowledge
and resources for such projects here on-site.
Can you give me a concrete example of how
the design of vehicles and brand values can
be reflected in the merchandising?
Baumgärtner:
Parallel to the new Ford high-end
Vignale model, which will be introduced in 2015
in the form of the new Mondeo, a Vignale line
for the Lifestyle Collection has been designed.
The series comprises of a weekender bag, which
was distinguished with the iF design award, a
small bag and a toiletry bag. A completely own
bag design was created for this line, which per-
fectly conveys the attributes associated with the
automobile world: design language, high quality
materials and a prestigious image. This is pure
vehicle integration.
Tsubaki:
The weekender bag is for instance
styled on the form of the radiator grill and is
made out of the same leather that is used for the
vehicle’s interior. Elements of the interior design
are also copied for the interior of the bag. We
enjoy working with such small surprise and de-
light effects. For the smaller bag, we have used
the original safety belt as the shoulder strap.
Can new lifestyle markets be penetrated
with such premium products?
Tsubaki:
Definitely, at Ford a whole PR team occu-
pies itself exclusively with non-automotive themes
– from lifestyle magazines, to architecture and liv-
ing, through to women’s magazines. For example,
we launched the prototype of a designer watch
at the furniture trade fair in Milan last year, which
features a special movement, a strap made of
vehicle leather, which was sourced directly from
the manufacturer, Bridge of Weir, and which was
handcrafted. Ford was thus the first automobile
manufacturer to present classic designer products
at the furniture and design trade fair.
In what form are the products of the Life-
style Collection integrated into marketing
measures?
Gothow:
Extremely different approaches are
taken here and ultimately the decision lies with
the dealers. Sledges were implemented in the
scope of a winter promotion campaign in Austria,
whereas a few years ago the Norwegians pre
sented every Fiesta purchaser with a Fiesta-look
furry headrest. Recently at a dealer event in Barce-
lona, Mustang cups were placed on the breakfast
table of the 350 participants as a surprise gift.
Tsubaki:
Our PR department also uses the Life-
style Collection very intensively. For example, we
have brought out a limited edition of watches,
the so-called Media Drives.
Which products are the best-sellers?
Gothow:
There are certain product groups that
sell very well including bags, watches, caps and
cups. Our absolute top-seller is the RS bag, we
have namely already produced thousands of
them. Textiles are also extremely popular. Where-
by we have to assert our powers of persuasion
here, because we produce high-quality and thus
of course expensive items.
Baumgärtner:
Whereas in the past one simply
implemented a basic T-shirt, today we have own
designs produced in Turkey. Furthermore, we
are currently switching over to certified cotton,
which can be traced back to its origin via a code.
Of course, this sort of thing drives the costs up.
At the same time though the difference in quality
is also noticeable – when the clothes are being
washed, put on, worn and ironed. The textile
theme is simply a very haptic one and fortunately
we are able to convince the most critical orderers
of this relatively fast.
Environmentally-friendly is one of the four
pillars of the brand. To what extent can the
theme be addressed with the rest of the
Lifestyle Collection beyond the textiles?
Tsubaki:
In the scope of the power of choice
strategy, Ford offers a wide range of eco-friendly
engines. The customer can select his preferred
choice from our selection ranging from a battery-
powered vehicle through to the hybrid tech
nology. Accordingly, we have strategically inte-
grated this theme into the Lifestyle Collection.
Baumgärtner:
We have developed a product
line, which is totally made out of recycled ma-
terials. Whereby this range is at present still very
small. In practice, it is often difficult to manufac-
ture a completely sustainable product. Further-
more, the quality and the haptics don’t always
meet our required quality standards. Yet, we
are of course still occupying ourselves with the
theme. To support the power of choice strategy
we have developed various items such as carrier
bags or baseball caps that are made out of PET
recycled bottles.
The Lifestyle Collections forms an integral part of the Ford trade
fair presence at all of the big European automobile shows.